Superkul Studio, design studio


OIB: 17964746119
MB: 98093720
Account in OTP Bank, 23000 Zadar, Republic of Croatia
IBAN: HR1024070001100099668
Adress: Josipa Jurja Strossmayera 6, 23000 Zadar
Contact: superkul@hello.com
Opening hours: the webshop is open for orders from 0-24



Superkul Studio, design studio, Josipa Jurja Strossmayera 6, 23000 Zadar – Croatia, OIB: 17964746119, MB: 98093720, in the performance of its activities, collects and processes personal data in compliance with all relevant laws and regulations. Protection and security of personal data of our customers and clients.


Superkul Studio, design studio, is an important protection of the security and privacy of personal data; therefore, it conducts its business in accordance with applicable data protection and security laws. We hope that the following will help you find out what data Superkul Studio, a design services company can collect, how it uses and stores that data and to whom it can pass it on.


Any new feature or tool added to the current page will also be subject to the Privacy Policy. You can review the latest version of the Privacy Policy at any time on this page. We reserve the right to update, amend or replace any part of the Privacy Policy by posting the change on our website. It is your responsibility to check this page from time to time. Your continued use or access to the Website after posting any changes constitutes your acceptance of those changes.


Personal data
Superkul Studio (hereinafter referred to as the “Website Owner”) will not collect any personal information through its website (e.g. your name, address, telephone number or email address) unless you provide it voluntarily (e.g. by signing up, purchasing, survey), if you give your consent or if permitted by applicable laws and regulations for the protection of personal data.


Method of collection and types of data collected
Some services provided by the website owner require the collection of personal data of users and / or customers, whereby basic data is collected in the following ways:


Directly by the users and / or customers themselves in a way that users and / or customers deliver them themselves with the consent of the website owner, as the processing manager in a certain range of data that is essential for the provision of appropriate services. In order to provide appropriate services, the user and / or customer is obliged to provide the owner of the website, all or some of the following information that is necessary for the establishment of a contractual relationship to provide a particular service and / or sale of certain products from its range:


a) name and surname;

b) address;

c) personal identification number (OIB);

d) contact telephone and / or mobile phone number;

e) contact details of e-mail (e-mail address);


From other sources or from our business partners or from publicly available sources (for example, data available by accessing the telephone directory and other publicly available services);


Automatically by visiting our web pages, which are data associated with network identifiers of Internet protocol addresses and cookie identifiers, such as Google Analytics for tracking user and / or customer interaction.


The amount or scope of personal data that the website owner collects depends on the type of service that the website owner provides to its users and / or customers, as well as on the legal basis on which it collects data. The owner of the website constantly takes care of collecting only the necessary range of personal data that is necessary to achieve the legally established purpose for which the data is processed.



Purpose of data collection
By providing your personal information, you agree that we may use it to respond to your inquiry, process an order or provide access to specific information or offers. Furthermore, in order to establish a relationship with you as a customer:


– we may store and process personal information to better understand your business needs and find ways to improve our products and services;

– we may use personal information to contact you in connection with the Superkul Studio offer, a craft for design services, to support your business needs or to conduct an online survey to help us better understand customer needs.


If you do not want your personal information to be used to support customer relationships (especially for direct marketing or market research), we will respect your choice. We do not sell or market your personal information to third parties.



Purpose limitation
Superkul Studio, design studio, will collect, use or publish personal information you provide online only for purposes for which you are familiar, unless such disclosure is:


– use of personal data for another purpose that is directly related to the original purpose for which the personal data were collected,

– required to prepare, negotiate and fulfill a contract with you,

– mandatory by law or if required by the relevant state or judicial authorities,

– necessary for conducting court or other proceedings

– necessary to prevent fraud or other illegal activities



Communication data or usage data
By using telecommunications services to access the Website, your communication data (eg IP address) or usage data (eg information on the beginning, end and scope of each access and information on the telecommunications services you have accessed) is technically generated and could potentially be refer to personal information. If there is an urgent need, your communication or use data will be collected, processed and used in accordance with the applicable legal framework regarding data protection and security.



Non-personal data that is collected automatically
When you access our website, we can automatically (ie not by logging in) collect non-personal information (eg type of internet browser and operating system you use, domain name of the website you are accessing from, number of visits, average time spent on the site, viewed pages). We may use and share this information to monitor the attractiveness of our websites and to improve their performance or content.



We collect and process the data if you contact us directly
Information we receive through direct contact from customers who contact us for information about products and services:


– via the form on the website www.superkul.studio

– directly by email

– by phone call



Time duration of storage and processing of personal data
Depending on the purpose and legal basis on which the personal data of users and / or customers are collected, the website owner is obliged in some cases to keep personal data for a period of time (period) prescribed by relevant regulations or termination of the purpose for which they were collected. Upon the expiration of the legal deadline that obliges the owner of the website to keep certain personal data or the termination of the purpose, they are deleted.


All data are deleted after the termination of the purpose for which they were collected, ie the termination of the contractual relationship, and at the latest after the expiration of all legal obligations related to the storage of personal data.



“Cookies” – information that is automatically stored on your computer
When you look at one of our websites, we may store some information on your computer in the form of “cookies” so that we will automatically recognize your computer the next time you visit. Cookies can help us in a variety of ways, such as making your website better tailored to your interests or storing your password so you don’t have to enter it every time. If you do not want to receive cookies, you need to set in your Internet browser settings to delete cookies from your computer’s hard drive, block all cookies or receive a warning before storing cookies.


Read more about “cookies” on the Cookies page.



To protect personal data from accidental or illegal destruction, loss or alteration, and from unauthorized disclosure or access, Superkul Studio, design studio, takes technical and organizational security measures.



Links to other websites
Superkul Studio, design studio, websites contain links to other websites Superkul Studio, design studio, is not responsible for the privacy practices or the content of other websites.



Questions and comments
Superkul Studio, design studio, will respond to reasonable requests to review personal information and to correct, supplement or delete inaccurate information. If you have any questions or comments, click on “Contact” and send us your questions and you will receive feedback. Check this page regularly for all up-to-date information.



By selecting the option “I HAVE READ AND AGREE TOP THE WEBSITE TERMS AND CONDITIONS” when registering or executing the order, the user gives his personal consent to the collection, use, processing and transfer of his personal data required for the use of the website, including (but not limited to):


– consent that the Seller may, in accordance with the provisions of the Personal Data Protection Act, process personal data for its own records and statistics, for the purpose of creating a database of customers, informing about products and services, for information on delivery, for delivery of promotional materials, improving customer relations and improving services. The Seller may provide this information to third parties for the purpose of performing the service, protecting the interests of the user and the Seller and preventing possible abuse;


– the need for better insight and understanding of individual needs and requirements of users as well as the development of opportunities for the best possible provision of all services of the Seller, which result in increased customer satisfaction;


– consent that the Seller may contact him in writing, by telephone, SMS and / or e-mail, and deliver materials to his home address informing him of the benefits and novelties in his offer;


– providing data to third parties necessary for the performance of the above purposes.




User / customer rights



The right to access personal data
The owner of the website, as the controller, undertakes on the basis of a written request of the user and / or customer, which may be in the form of e-mail, to provide access to personal data processed about them, to inform them about the purpose of processing personal data. the type of personal data being processed, the recipients or categories of recipients to whom the personal data have been or will be disclosed, the estimated time period for processing or the criteria used to determine that period.



The right to correct inaccurate data
The owner of the website, as the processing manager, will enable the correction of inaccurate personal data in each individual case when it is determined that the collected personal data about the user and / or customer are incorrect or there has been a change in user and / or customer data.



The right to delete personal data

The website owner will delete the personal data of the user and / or customer in the following cases:


– when the personal data of the user and / or customer are no longer necessary for the fulfillment of the purpose of processing, ie the termination of the purpose of processing;

– when the user and / or the customer withdraws the consent as a legal basis for data processing, and there is no other legal basis for data processing;

– when the user and / or customer lodges an objection to the processing of data (see more under the heading Right to lodge an objection)

– when personal data have been illegally processed;

– when personal data must be deleted in order to fulfill legal obligations under the law of the European Union or the real Member State to which the data controller is subject;

– when personal data have been collected in connection with the offer of information society services in relation to the consent of the child.



The right to restrict data processing
Restriction of personal data processing will be provided by the website owner in cases when the user and / or customer disputes the accuracy of data, when processing is illegal and the user and / or customer opposes the deletion of data and instead requests restriction of their use, when the controller no longer needs personal data. data for processing purposes but the user and / or customer requests data to meet legal requirements, as well as in case the user and / or customer objects to the processing of personal data based on the legitimate interest of the website owner, including creating user and / or customer profiles.



The right to object
The user and / or the customer has the right to object to the processing of personal data relating to him if the data are processed for the purposes of the legitimate interest of the controller. In that case, the owner of the website, as the controller, will stop processing personal data, unless he proves that there are compelling legitimate reasons for the processing of personal data in relation to the rights of users and / or customers, or in the case when data processing serves to set, realize or defense of legal claims.


If the personal data of the user and / or customer are processed for the purposes of direct marketing, the user has the right at any time to object to the processing for the purposes of direct marketing, especially if personal data is used for the purpose of creating a profile.



Where personal data is processed
The owner of the website processes personal data of users and / or customers in the Republic of Croatia.



Under what conditions is personal data passed on to third parties
The owner of the website forwards personal data of users and / or customers to third parties (including competent authorities) only in the following cases:


– consent of the user and / or customer;

– to fulfill the legal obligations of the website owner;

– when such processing is necessary to protect the key interests of users and / or customers;

– for the implementation of the contract for the delivery of goods, we will share the data with the distribution service providers with whom we cooperate and have concluded contracts. The distribution service provider may, upon delivery of goods or services, request the user a personal document for inspection and / or record certain data from the document. If the user is not willing to submit such information necessary for the delivery of the package, ie proof of the customer, the service or goods will not be able to be performed or delivered.



Consent management
The active role of the user and / or customer in protecting privacy is reflected in giving consent as a voluntary, specially informed and unambiguous expression of the respondent’s wishes to which he gives consent to the processing of personal data by a statement or clear affirmative action. Consent management implies the possibility that the user and / or the buyer by active and unambiguous action authorizes the website owner to collect and process certain personal data for one or more purposes (consent of the respondent), or to withdraw previously given consent to collect and process personal data , for one or more purposes.



Who to talk to
In case of any questions about the protection of personal data by the website owner, users and / or customers can contact us by e-mail at hello@superkul.studio




Terms of business



Please read these Terms and Conditions carefully before accessing and / or using our site. By visiting our site and / or purchasing any of us, you agree to be bound by the following terms (“Terms of Business”, “Terms”, “General Terms and Conditions”), including any additional terms and policies set forth herein and linked and / or available at the link. These Terms of Business apply to all users of the Site, including, without limitation, users who are search engines, suppliers, customers, merchants and / or content contributors. If you do not agree with all the terms and conditions of this agreement, do not access the website or use our services.


Any new feature or tool added to the current page will also be subject to the Terms of Business. You can review the latest version of the Terms of Business at any time on this page. We reserve the right to update, amend or replace any part of these Terms and Conditions by posting the change on our website. It is your responsibility to check this page from time to time. Your continued use or access to the Website after posting any changes constitutes your acceptance of those changes.



Terms of online trade
You may not use our products for any illegal or unauthorized purposes, nor may you, in using our website and services, infringe the laws of your country (including, but not limited to, copyright law). You must not transmit viruses or any code of a destructive nature. Violation or violation of any of these Terms of Business will result in termination of cooperation.



General conditions
We reserve the right to refuse service to anyone for any reason at any time. It is clear to you that your content (not including credit card information) may be transmitted unencrypted and includes:


(a) transmission over different networks;


(b) modified and adapted to the technical requirements of connected networks and devices. Credit card information is always encrypted during network transmission.


You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of our site and service, use of the site and service or access to the site and service or any contact on the website through which the service is provided, without the express written permission of our side.


The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Business.



Products or services
Superkul Studio, design studio, undertakes to regularly maintain and provide visitors and customers with unambiguous, clear, easily understandable product information in a manner adapted to the means of remote communication. Products and / or services are available exclusively online through our website.


We have made every effort to display the colors and images of our products that appear in our online store as accurately as possible. We cannot guarantee that the display of colors on your screen / monitor will be accurate due to different settings depending on the screen.


We reserve the right, but are not obligated, to restrict the sale of our products or services to any person, geographic area, region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to terminate any product at any time. Any offer for any product or service made on this site is invalid in the event of a ban or where the same is prohibited.


We do not guarantee that the quality of any product, service, information, or other material purchased by you will meet your expectations.



Accuracy of account or billing information
We reserve the right to refuse any order placed by you. We may, in our sole discretion, limit or waive quantities purchased per person, per household, or by order. These restrictions may include orders / orders placed under the same account, the same credit card, and / or orders using the same billing and / or shipping address. In the event that we make a change or cancel an order, we will notify you via email and / or the billing address / phone number you left us when ordering. We reserve the right to restrict or prohibit orders placed, in our sole discretion, by retailers, resellers or distributors.


You agree to provide instant, complete and accurate purchases and customer information for all purchases in our online store. You agree to update your account and other information in a timely manner, including your email address, credit card number, and expiration date, so that we can complete your transactions and contact you if necessary.



Optional tools

We may provide you with access to third-party tools that we do not control or have any control over.


Any use by you of the optional / optional tools offered through the Website is entirely at your own risk and discretion, and you should ensure that you are familiar with them and approve the terms under which the tools are provided by the relevant third party service providers. sides. We will not have any liability arising out of or relating to your use of optional / optional third party tools.


We may also, in the future, offer new services and products and / or features through the Website (including, the release of new tools and resources). Such new features and / or services will also be subject to these Terms of Business.



User comments, feedback and other submissions
If you submit certain submissions (such as a sweepstakes application), creative ideas, suggestions, suggestions, plans or other materials to us at our request or without request, either online, via email, mail or otherwise (collectively (“comments”), you agree that we may, at any time, without limitation, edit, copy, publish, distribute, translate and otherwise use, and on any medium, any comments you send us. We have no obligation nor will we have an obligation to: (1) keep any comment confidential; (2) pay a fee for any comment, or (3) respond to any comment.


We may, but have no obligation to, monitor, edit or remove content that we deem to be illegal, offensive, threatening, defamatory, pornographic, obscene or otherwise undesirable or that infringes intellectual property rights or these Terms of Business.


You agree that your comments will not infringe the rights of any third party, including copyrights, trademarks, privacy, personalities or other personal or proprietary rights. You further agree that your comments will not contain offensive, inappropriate or otherwise illegal, offensive or obscene material or contain any computer virus or other malware that could in any way affect the operation of the website or any other related website. pages. You may not use a fake email address, pretend to be anyone other than yourself, or otherwise mislead us or a third party as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We do not take any responsibility for any comments left by you or any third party.



All rights reserved. Superkul Studio, design studio, claims copyright to all its own content (textual, audio and visual materials). It is strictly forbidden to copy, distribute, republish or modify any material without the prior written permission obtained from us. Unauthorized use of any of the mentioned content or part of the site, without the permission of the copyright owner is considered a violation of the rights resulting in a dispute and a possible lawsuit.



Remarks and objections
In accordance with Art. 10 of the Consumer Protection Act, the online store www.superkul.studio allows you to send your written objections to e-mail: hello@superkul.studio


We will respond to all your comments and objections within a maximum of 14 days.



Methods of payment and delivery
Delivery is made only after the customer places an order and after a visible payment on our transaction account. Delivery is made to the customer’s address specified during the order and exclusively to the person designated by the customer as the recipient when making the order. The collection can be performed only by the person indicated as the recipient upon presentation of the identification document. In the event that the customer does not present a personal identification document (identity card or passport), the delivery service is not obliged to hand over the ordered product. If the buyer is not at home at the time of delivery, he will be left with a message about the delivery attempt and instructions for picking up the shipment. If the customer does not pick up the shipment within 5 working days of receiving the delivery attempt message with instructions to pick up the shipment (not counting the day on which the message was left) then the ordered product is returned to the merchant. In this case, the customer is considered to have canceled the order.


We are not responsible for incorrectly written delivery information that you write and if the shipment is returned to us due to such an error, we will refund you the same way we received it, and this amount will be reduced by postage costs we had to pay for your incorrectly left data.



Conversion statement
All payments will be made in Croatian currency. The amount that will be charged to your credit card account is obtained through the conversion of the price from euros to Croatian kuna according to the valid exchange rate of the Croatian National Bank. When debiting your credit card, the same amount is converted to your local currency according to the exchange rate of the credit card associations. As a result of this conversion, there is a possibility of a slight difference from the original price listed on our website.